The Pros: Loads of privacy, comfortable seat, great amenities and a completely refurbished cabin. I was also presented with the menu — it’s so large that I couldn’t fit it all into one shot. https://t.co/tu7jsdufva pic.twitter.com/dO1Gr31h3F, — Zach Honig (@ZachHonig) August 24, 2017. Subscribe to stay updated with new posts, travel deals, and reviews! I opted to try to red wines they had, to see which I preferred. Any airline, lounge, and/or loyalty program policies may have changed since then. For more on this process, see Which of United’s 767s Will Get the New Polaris Seats? Because I booked this flight less than 24 hours before departure, TSA flagged me for “random” security screening — yes, I got the dreaded SSSS, for my return flight as well. Dubbed the culinary and cultural capital of the South, the new United Polaris lounge features artwork throughout from local artists, Shane Tolbert and Terrel James. I ended up only ordering a $4 pot of tea, but still received complimentary bottled water and an amuse-bouche. Stay tuned for my upcoming review of flying All Nippon Airways from Tokyo Narita to Beijing Capital Airport! A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. It’s everywhere — on United’s website, on the planes, in the airport terminals and even plastered along the walls of the jet bridge. Live on TPG: an exclusive first look at Polaris business class on @United's retrofitted 767-300ER. I also received the standard Dasani water bottle. Excerpts and links may be used, provided that full and clear credit is given to BloxfilmOne with appropriate and specific direction to the original content. 30 minutes after that (now an hour and 45 minutes after departure), the flight attendant brought my tray and appetizer. United Airlines 757-200 Premium Business Class (P.S.) Los Angeles to Newark 05. The best thing about United Polaris is definitely its bedding. United 787-10 Polaris business class review. Well, you definitely won’t go hungry. @united pic.twitter.com/Qpn4To0n8s. Additionally, this aircraft offers “Channel 9,” United’s live Air Traffic Control feed. Even though my fare was more expensive than I typically like to pay, it was well worth it with the upgrade. For an explanation of our Advertising Policy, visit this page. The flight attendant that would be working our aisle came by and asked if there was anything I’d like to drink while boarding was going on. 5:56) @United 767 Polaris flight from Newark to London: pic.twitter.com/8pLo1xtaLX. I will share my thoughts on both the outward and return journeys. There are hundreds of movies and TV shows to choose from, including more than 50 (somewhat outdated) new releases. Unfortunately, there were simply too many things in my seat, so I ended up putting the throw blankets in the overhead bin to free up some space after I realized that it all wouldn’t fit in the footwell where the ottoman was. After getting back to my seat, the meal service started. If you’ve flown United this year, you’ve probably see the airline’s Polaris branding. After a quick escalator ride, you’ll find yourself facing the check in desks, which kindly note that Star Alliance Gold flyers can bring a guest. I then took time to peek inside the Star Wars amenity kit, which highlights United being the official airline for the final Star Wars movie. I also liked the tuna appetizer. There was an error and we couldn't process your subscription. There’s also a small storage cabinet — it isn’t large enough for a laptop, but my camera and other gear fit in there just fine. View list below for exact numbers. Use the unsubscribe link in those emails to opt out at any time. I paid with my Platinum Card from American Express, earning 6,020 Membership Rewards points, worth $114. It's alive!!! Unfortunately that means that there are many courses to get through, and depending on the crew, turbulence and other factors, you could easily end up halfway into a transatlantic flight before the first meal service is done. The sundae invoked memories from my childhood, especially with the M&Ms. Both legs were conducted by a United Airlines Boeing 777-222(ER). I enjoy the bedding, always manage to sleep, and find the food is edible. Since this was a daytime arrival, I opted to go with the chicken katsu for the meal, which came with white rice, broccoli, fresh fruit, and greek yogurt. This is from a trip that occurred in December 2019. I have not been paid by any entity in any way (financially, benefits) to write the following post. I stayed at the Marriott Newark Airport until 4PM, and then headed over to the airport. Terms apply to the offers listed on this page. The food and drink offerings are soooo much better and there is a big comfortable bar to enjoy. The other Polaris components are present here as well, including the pop-out LED light and sconce. Reviews: Transport. Then, an hour and 15 minutes into the flight (yes, really — it was that long), a flight attendant came by to take my drink order. Things sped up quite a bit at this point, with cheese and Port wine arriving 15 minutes after the entree. The United Club LHR Lounge Space. ALL RIGHTS RESERVED. The experience ended up being even more unpleasant than I had feared, so stay tuned for a full report. Curious about what to expect on the new United Polaris Business Class? Here's the menu for tonight's inaugural (and very short! I selected seat 9L for this flight, the last window-facing window seat in the cabin. Plus, the Polaris Lounge is great at LAX. I reviewed United’s Newark Polaris Lounge last year, so won’t be doing so again this year. ( Log Out /  United Club, Terminal 7 LAX 04. There were some chips, some of the sweet bites, fruit, mixed nuts, instant noodle cups, cheese plates, and water bottles (not all seen here). The United 787 Business Class Seat. The meal was good, but not amazing. Overview Polaris destinations on world map . Just before landing, the purser came through with landing and Fast Track cards, which included instructions for visiting the United Arrivals Lounge at Heathrow. The lounge is located in terminal C, between gates C102 and C120, not far from the security checkpoint. Once the attendant came to collect the used cup, she asked if I had chosen what I would want for dinner, and promptly took my order. Introduction: United Airlines Premium Transcon Business Class vs. JetBlue Mint (hahahaha!) Please view our advertising policy page for more information. Throw in the point/status and Star Alliance network and I’ll continue to fly United to London. Along with the airline’s 7 787-10s (out of 14 on order), these are the only planes in the fleet where you’re absolute… The United Polaris ground experience Yesterday, we reviewed the new United Polaris Lounge at Chicago O’Hare. pic.twitter.com/iQY1tJBhxW, — Zach Honig (@ZachHonig) September 9, 2017. © BloxfilmOne Travel 2020. However, the designs on the seats that I had were slightly different from each other. That means everyone gets aisle access, but, since all 30 seats are singles, there’s no opportunity to travel alongside a companion. I managed to snap a few pics of the traffic at NRT. On the Boeing 787-9, an aircraft which will be amongst the last to receive “true Polaris”, business class is strikingly familiar.United uses B/E Aerospace Diamond seats, which are also used by the likes of Qatar Airways on single aisle planes, American and Delta on transcontinental business class and Air China on many wide body jets. I then pretended to sleep again, and then went back to the lavatory to change back into my clothes and waited for the pre-arrival service, snapping a pic of the skies near Japan. Definitely worth stopping by if you are in LA. When you compare the food on United versus the business class meals served on foreign airlines, you’ll note the HUGE difference. They literally closed the lane behind me. Europe. As a result, the purser didn’t end up stopping by for my order until 30 minutes after departure, at which point I ordered the spicy chicken, with the beef short rib as my backup. Thanks for reading! Of course, in addition to the new seat, all international flights also offer the Polaris “soft product,” which includes improved food and beverage offerings and Saks Fifth Avenue bedding. How to check if a United Airlines flight offers the new Polaris seats? Thank you for being here, and for helping us bring you this content. Well, first of all, UGH. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Let me know in the comment section below! Anyways, next up was the main course. N644UA, a 767-300ER that’s been flying for United since 1991, spent four months on the ground in Hong Kong, where it underwent a complete cabin overhaul. That’s an awfully long time to have an aircraft out of service, but as you’ll see below, it was certainly worth the wait.Once I saw that this particular plane had mad… If you’re a vegetarian or someone with dietary needs, I recommend you pre-order your meal since there were no veggie options to be found, unless you count the grilled cheese sandwich to be an entree worthy main. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I ended up choosing water and a coffee that came out later. Our departure ended up being delayed by 30 minutes, due to heavy tailwinds that would bring us to London in just five hours and 56 minutes. The sweet bites consisted of a small apple tart, a cheesecake bite, and a chocolate bite with granola or nuts. HRL-IAH | United Club IAH Terminal C North | United Polaris Lounge IAH | IAH-NRT | United Club NRT | NRT-PEK | Air China Transit Lounge PEK Terminal C | PEK-PVG | Air China Premium Lounge PVG| PVG-SFO | SFO-IAH. As the meal service concluded, I worked on a few items and then got ready to get some of that much needed shut-eye. ( Log Out /  This is still a “United Club”, meaning it’s not a rebranded and refreshed “Polaris” lounge, but it’s got more funk than your average United Club. The service was friendly though, and I very much appreciated that! United Airlines 737-900/ER first class San Diego to Los Angeles 03. Review: United Polaris Business Class ORD-LHR-ORD. on Review: United Airlines B777 Polaris Business Class | IAH-NRT, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Review: United Polaris Lounge IAH | BloxfilmOne, Review: United Express E175 First Class | HRL-IAH – BloxfilmOne Travel, Review: United Club IAH | Terminal C North – BloxfilmOne Travel, Review: United Polaris Lounge IAH | BloxfilmOne – BloxfilmOne Travel, Review: United Club NRT – BloxfilmOne Travel, Review: ANA A320neo Economy Class | Tokyo to Beijing – BloxfilmOne Travel, Review: Air China Transit Lounge PEK Terminal C – BloxfilmOne Travel, Review: Air China Transit Lounge PEK Terminal C, RGV Deal: RGV to Madrid for $670 RT (Feb-Mar 2021), RGV Deal: RGV to Nashville for $165 RT (Jan and Feb 2021). I would like to subscribe to The Points Guy newsletters and special email promotions. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. ( Log Out /  23 reviews of United Polaris Lounge "About time but the United Club here has really been upgraded - so much better! She didn’t spot it initially, apparently, so I pressed it again and she appeared right away. Not really a sign of quality, but much better than the disposable cups they used to serve the pre-departure drinks in, especially in their flagship premium product. US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. United’s new Polaris Lounge at Houston Intercontinental airport delivers a luxurious and intimate experience, with an outstanding array of amenities including shower suites, a full-service restaurant, and a full bar. United has since taken delivery of all 18 of the 777-300ERs (also referred to as “77Ws”) that is has on order. United probably has the best (or at least the best in the US) bedding out of all airlines in business class. Notably, the 6:45pm flight ended up beating us to the gate by six minutes — it’s worth keeping the curfew in mind when picking a flight, since ultimately a later option could arrive around the same time during periods of heavy tailwinds. More and more Boeing 767-300ER and 777-200ER offer the seats as well. Unauthorized use and/or duplication of any and all material, including text and pictures, without expressed and written permission from this site’s author and/or owner is strictly prohibited. There’s a moving map, of course — I find United’s especially easy to use, since it’s very responsive and you can pinch, zoom and pan using your fingers. The United Polaris Lounge Newark treated me to a highly enjoyable four-hour stay. review. Tremendous service and a comfortable seat made up for a reduced serving offering, but I have to admit my flight from Frankfurt to San Francisco greatly exceeded my expectations. After lying to myself that I slept for roughly three hours, I got up and walked around the cabin to stretch my legs and get the blood flowing. Got a good view of the sky over the Pacific. © 2021 THE POINTS GUY, LLC. I traveled on United new Boeing 787-10 from Los Angeles to Newark in Polaris Business Class. I know I’ve said that previous Polaris Business Class meals were amazing, but the food on this flight was certainly not anything to write home about. Photo: United Airlines Spacious setting . Posted on July 3, 2017 by 2btravel. I headed to the front of the cabin to check out the snacks out on display to nibble on if you were feeling peckish throughout the flight. Flying from Boston, I was very happy to be able to connect in Newark (EWR) instead of crossing the country to stop in Houston (IAH). Food highlights include a Texas breakfast skillet, Cajun andouille sausage and chicken étouffée, Argentinian roasted chimichurri chicken, tres leches bites and the United Polaris burger, which will be on the menu at all United Polaris lounges. After we were allowed to walk around, I got up and went to the lavatory to change into comfortable clothes to sleep in on the way to Tokyo. Cozy slippers are perfect for quick trips out of your seat or for just standing and stretching during a long journey. Change ), You are commenting using your Google account. That’s an awfully long time to have an aircraft out of service, but as you’ll see below, it was certainly worth the wait. If you’re planning to sleep, I highly recommend eating before the flight or requesting “express dining,” where a flight attendant will deliver your meal all at once shortly after takeoff. Since I failed to properly hydrate for this trip the night before, I asked for a glass of water, which was brought in an interesting, thick and what I’d assume reusable plastic cup. N644UA, a 767-300ER that’s been flying for United since 1991, spent four months on the ground in Hong Kong, where it underwent a complete cabin overhaul. Everything tasted good but I only had room for a couple bites at that point. See, the first retrofitted aircraft is now in service, United had begun the retrofit process back in May, I caught that it had been assigned to operate Friday’s first Newark-London redeye. The cocktail menu includes Caliente on the Rocks, which contains Casamigos® Tequila, orange juice and a … Review: United Airlines 787-9 Polaris Business Class – International Pandemic Edition. United’s daily flights between Sydney and San Francisco have been boosted from a Boeing 787-9 to a Boeing 777-300ER sporting the advanced seat. While the advertisements have served to build a ton of awareness around United’s new business-class brand, they’ve also caused tremendous confusion, since until now, United’s latest and greatest seats were only available on its 14 777-300ERs. Additionally, as a Premier 1K member, I’ll earn 9,801 United miles, worth $147, bringing my total return to $261 and my net cost to $943. pic.twitter.com/TzQPPWkUBp. Overall a very good business class experience from United. Image Credit: Chris Hassan. I knew an elaborate screening adventure was about to begin the moment a supervisor closed off the checkpoint lane just to process me and my gear: Involved a 15-minute private screening with 2-3 employees. The UK-based flight attendant had a particularly heavy hand when it came to her tasting pours…. The cheese plate was pretty basic, and nothing truly special. Unfortunately United’s Newark lounges are a bit of a mess at the moment. After concluding the service, we all got ready to end this 12 hour journey from a rainy Houston into a rainy Tokyo Narita. I will say, however, that the Polaris Lounge experience greatly increases the overall Polaris experience, and is truly the highlight of this trip, besides getting an unexpected free upgrade. Service was priced at $7.99 for one hour, $11.99 for two hours and $22.99 for the entire flight. Now I was extremely happy to see that the signature Polaris Gel Pillow was at every seat, which is a great change on United’s part versus having to request it and hoping there was still one left. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Channel 9! I opted for the seared beef short rib, which came in a wine sauce and white rice with veggies. Note: Specifications are listed as standard and may vary slightly. Above the side table you’ll find a headphone jack, a universal power outlet, a second USB charging port (which wasn’t working at my seat) and a wired remote. Hope you enjoyed it, follow us on our social media accounts located in the sidebar, and please share share share! The lounge is huge, with separate dining and … Donate to our blog via PayPal! United Polaris Lounge ORD Buffet Options. Sheraton hotel, JFK Airport 06. United Airlines first started talking about its revamped “Polaris” business class product quite a long time ago. Update: Some offers mentioned below are no longer available. Additional Aircraft accessibility information is available online for customers with disabilities.. Definitions. Want to help us bring you more content? You can leave a program and later resume, or you can easily scroll to a particular spot by sliding the progress bar at the bottom — no more dealing with sluggish fast-forwarding to pick up where you left off. When comparing the meal service offered on United Polaris Business Class versus what you can find on other airlines like Turkish Airlines, ANA, you begin to feel a little disappointed when receiving United’s product. Which of United’s 767s Will Get the New Polaris Seats? Just donate to bloxfilm1@gmail.com, on PayPal, and you’re good to go! There’s a large pillow, a light blanket and a comforter waiting at each seat, and passengers can request gel pillows and mattress covers on all international flights, plus pajamas on United’s longest flights. Much better and there is a smaller “ cool gel ” pillow opted to try to wines! Terms apply to the Airport bar to enjoy on @ United 767 Polaris flight Newark... And cereal below are not provided or commissioned by the bank advertiser your details below or an! To peek out the window and get views of the credit card companies or all available credit card.... 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And it was live on TPG: an exclusive first look at Polaris Business product... For a couple bites at that point great amenities and a completely cabin... Back and got ready to head out to Narita Airport United Polaris lounge is huge, with and! 767 daily ever since i learned that United had begun the retrofit back! Best part arrived flight ’ s culinary adventure began with an offer of Champagne, water or another of. Well, including the pop-out LED light and sconce endorsed by the bank advertiser ’ s culinary adventure with. S Newark Polaris lounge `` about time but the United Polaris Business Class from! Covid-19 ; wear your masks, stay safe, and find the food on United new Boeing 787-10 from Angeles. Fare was more expensive than i typically like to subscribe to the United Polaris Class. ( which weren ’ t spot it initially, apparently, so ’. Bite, and you ’ ll continue to fly in United 's Polaris Business Class to. 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